Terms of Service

1. These terms

These terms govern your use of Baaka — baaka.app, the Baaka web application, and the Baaka mobile applications (the "Service"), provided by SIA "Fabizone", registered in the Commercial Register of the Republic of Latvia under number 40203382023, at Kuldīgas iela 45B - 13, Rīga, LV-1083, Latvia ("we", "us").

By creating an account or using the Service you agree to these terms. If you do not agree, do not use the Service.

2. Baaka is not a medical service

Baaka is a journaling tool. It is not a medical device, not a healthcare service, and not a substitute for professional advice. It does not provide medical or psychological advice, diagnosis or treatment, and no clinician reviews what you write.

Nothing in the Service should be relied on to make decisions about your health. If you are struggling with your mental health, speak to a qualified professional.

If you are in crisis or at risk of harming yourself or someone else, contact your local emergency number immediately — in the EU, 112. The Service is not monitored, and submitting an entry will not summon help.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into this agreement. By using the Service you confirm that you are. The Service is not offered to, and must not be used by, anyone under 18.

4. Your account

You sign in using a one-time link sent to your email address, or with an external account such as Google or Apple. Because there is no password, anyone with access to your email account or linked external account can access your Baaka account — secure them accordingly.

You are responsible for all activity under your account. Accounts are personal and must not be shared. Tell us at info@baaka.app if you believe someone else has accessed it.

5. The Service

The Service guides you through structured journaling and presents your history and patterns over time. We may add, change, restrict or remove any part of the Service, and may limit or close registrations, at any time and at our discretion.

6. Automated and AI-generated content

Parts of the Service are produced automatically, including by third-party artificial intelligence providers, and may process or rewrite the content you submit.

Automatically generated output may be inaccurate, incomplete, inappropriate or otherwise wrong. It is provided for reflection only, is not advice of any kind, and must not be relied upon. You are responsible for reviewing your own content.

7. Your content

You retain ownership of the content you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt and transmit that content, and to permit our service providers to do so, for the purpose of operating, providing, securing and improving the Service. This licence lasts as long as we hold the content.

You are responsible for the content you submit and confirm you have the right to submit it. Our handling of personal data within it is described in our Privacy Policy.

8. Acceptable use

You must not:

• use the Service unlawfully, or to store or transmit unlawful content;
• infringe the rights of others;
• access or attempt to access another person's account or data;
• probe, scan or test the security of the Service, or circumvent its security measures, access controls or usage limits;
• interfere with the Service or place an unreasonable load on it, whether by automated means or otherwise;
• reverse engineer, decompile or attempt to derive the source code of the Service, except to the extent that right cannot lawfully be restricted;
• resell, sublicense or commercially exploit the Service.

We may investigate suspected breaches and take any action we consider appropriate, including suspending or terminating access.

9. Availability

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including as to merchantability, fitness for a particular purpose, accuracy or non-infringement, to the fullest extent permitted by law.

We do not warrant that the Service will be uninterrupted, error-free or free from data loss, and we may suspend or discontinue it, in whole or in part, at any time. You are responsible for retaining your own copies of anything you would not want to lose.

10. Fees and subscriptions

The Service is offered on a free plan and on a paid subscription. What each plan includes, and what the subscription costs, is shown before you subscribe. Prices differ by country and by the store or provider you subscribe through.

Subscriptions are sold to you by the app store or by our payment provider acting as merchant of record. That party is the seller for the transaction. Its terms govern payment, taxes, invoicing, cancellation and refunds, and it is the party you deal with about any of them.

A subscription renews automatically at the price and interval shown until you cancel it. You cancel through the store or provider you subscribed through; cancellation takes effect at the end of the period you have already paid for, and access continues until then.

If you are a consumer in the European Union, a 14-day right of withdrawal applies to your purchase. Where you ask for the subscription to be made available immediately and acknowledge that you lose that right once it has been fully supplied, the right ends at that point. Exercise it through the store or provider you subscribed through, which is where the purchase was made.

We may change prices and what each plan includes. Section 13 governs how we notify you of changes to these terms.

11. Termination

You may stop using the Service and delete your account at any time from within it.

We may suspend or terminate your access, and delete your content, at any time and for any reason, including where we believe you have breached these terms, where required by law, or where we discontinue the Service.

Sections 6 to 13 survive termination.

12. Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, goodwill or data, arising out of or relating to the Service. Our total aggregate liability for all claims connected with the Service is limited to the greater of the amount paid for your subscription in the twelve months preceding the claim, or EUR 100.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded — including your mandatory rights as a consumer.

13. Changes to these terms

We may change these terms at any time. The date above shows when they last changed. Where a change is material we will give you notice through the Service or by email before it takes effect. Continuing to use the Service after a change takes effect means you accept it; if you do not, stop using the Service and delete your account.

14. Governing law

These terms are governed by the laws of Latvia, and the courts of Latvia have exclusive jurisdiction over any dispute.

If you are a consumer resident in the European Union, this does not deprive you of the protection of the mandatory laws of your country of residence, and you may also bring proceedings in the courts of that country.

15. General

If any provision of these terms is found unenforceable, the remainder continues in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger, acquisition or sale of assets. These terms are the entire agreement between you and us regarding the Service.

16. Contact

SIA "Fabizone"
Kuldīgas iela 45B - 13, Rīga, LV-1083, Latvia
Registration number 40203382023
info@baaka.app